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On Site Warranty Service

iFan promises to provide 100% genuine product warranty service for different models of products nationwide, each product will have different warranty period as below:

iCool – Intelligent Air Coolers brand products will have a three-year warranty period (including two-year comprehensive warranty and one-year free service warranty).
iFan – Air Coolers will have a two-year warranty period (one-year comprehensive warranty, one-year free service warranty).
iFan brand standing, Wall-mounted, floor, mobile and portable industrial fans will have a one-year warranty period (guarantee to use the one-for-one policy to replace all damaged parts of the product for free within one year).
Industrial ventilation fans, composite fans, centrifugal fans, axial fans or fans assembled in the project will have a one-year warranty period (guarantee to use the one-for-one policy to replace all damaged parts of the product for free within one year).

Note:

*Especially for iFan and iCool family air cooler models, we will provide on-site warranty service for customers who have activated the electronic warranty period or directly contact the hotline 1900.6434.

*If there is a manufacturer’s error in the use of the product cause the machine to be damaged, the customer can replace the new product within seven days after purchasing.

* In addition, for products that have passed the warranty period, we will provide a warranty service for a fee. (The spare parts that are replaced during the warranty process are all 100% original).

For warranty issues, please contact the hotline 1900.6434 for more details.

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